Terms and Conditions

Terms & Conditions

Term and Condition for Claim Offer-$20 voucher will be redeem for any treatment value over $80Shipping is only $9.90 for orders under $99

As of 26th of March we are extending all our prepaid package up to 1 year

For all sales and promotions offered and advertised by MediDermic, the following terms and conditions apply.

Promotions exclude skincare products, cosmetic injectables, and any doctor or nurse services.

Not to be used in conjunction with any other offer or promotion.

Prepayment is required in order to validate the discounted price.

Any prepaid package is going to be non refundable.

All savings specified for packages are based on the full single treatment price and not the prepaid price.

Treatment packages must be redeemed at the same clinic location where the package was originally purchased.

Expiry date applies for prepaid treatments, or any voucher.

Treatments purchased in a package are not to be used by more than one person.

Offers may be withdrawn at any time.

Appointments missed, changed or cancelled without 24 hours notice will be deducted from the treatment package.

Treatments within the treatment packages are not able to be exchanged for other treatments.

Individual results may vary and depend on a variety of factors.

Staff at MediDermic reserve the right to refuse treatment entirely at their discretion if deemed not suitable.

On occasion, additional promotion and sales terms and conditions may apply.

Terms & Conditions

For all sales and promotions offered and advertised by MediDermic, the following terms and conditions apply:

  1. Promotions exclude skincare products, cosmetic injectables, and any doctor or nurse services.
  2. All promotions cannot be used in conjunction with any other offer or promotion.
  3. Any prepaid package is non-refundable.
  4. Treatments purchased in a package are not to be used by more than one person.
  5. Offers may be withdrawn at any time.
  6. Treatments within the treatment packages are not able to be exchanged for other treatments.
  7. Individual results may vary and may depend on a variety of factors.
  8. Staff at MediDermic reserves the right to refuse treatment entirely at their discretion if deemed not suitable.
  9. On occasion, additional promotion, sales, terms and conditions may apply.

Terms & Conditions

For all sales and promotions offered and advertised by MediDermic, the following terms and conditions apply:

  1. Promotions exclude skincare products, cosmetic injectables, and any doctor or nurse services.
  2. All promotions cannot be used in conjunction with any other offer or promotion.
  3. Any prepaid package is non-refundable.
  4. Treatments purchased in a package are not to be used by more than one person.
  5. Offers may be withdrawn at any time.
  6. Treatments within the treatment packages cannot be exchanged for other treatments.
  7. Individual results may vary and may depend on a variety of factors.
  8. Staff at MediDermic reserves the right to refuse treatment entirely at their discretion if deemed unsuitable.

Pre-Pay Treatments

By purchasing pre-pay treatments, customers agree to these conditions:

  1. Pre-pays are non-refundable and non-transferable to other individuals or treatment areas.
  2. Pre-pay treatments have a 12-month expiry.
  3. Cancellations for pre-pay treatments must be made at least 48 hours prior to the appointment. Treatment will be forfeited if the notice is given less than 48 hours or if the customer did not arrive for the appointment.

Cancellation Policy

  • Medidermic must be given notice at least 48 hours prior if the customer will not be able to make it to their appointment.
  • Medidermic reserves the right to retain the $50 deposit if the notice is given less than 48 hours and Medidermic is unable to fill the time slot reserved for the treatment.
  • The treatment session will be forfeited in the case of pre-pay treatments.

Return/Refund Policy

  • Medidermic has a strict no-refund policy on purchases including, but not limited to all prepaid programs, whether they are paid partially or in full.
  • Medidermic, however, will refund where required in accordance with the Australian Consumer Law for faulty products or services.
  • Medidermic does not refund for change of mind.
  • Deposits paid for cosmetic injectable treatments are non-refundable but can be redeemed on the day of the scheduled appointment.

Expiration Policy

  • Expiry dates apply for pre-pay treatments or vouchers.
  • All pre-pay packages and gift vouchers have a 12-month validity from the date of purchase.
  • Pre-payment is required to validate the discounted price.